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Old 02-20-2012, 07:34 AM   #1
meticulousdragon
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Default How To Find The Email Address For Your Origin / EA Account (version 2) [part 3 of 3]

If you haven't already, please consider starting from part 1 (of 3). A link to part 1 is below.
How To Find The Email Address For Your Origin / EA Account (version 2) [part 1 of 3] - Gamers Verse Forums



Using The “Connect with PSN” Feature
Obviously, this is only an option for those with a PS3. It is actually a neat feature to use.
1. Go to the https://www.ea.com/profile/ website.
2. Click on the “Connect with PSN” button.
3. Enter the email address for your PSN account and the password for your PSN account. Click on “Sign In”.
4. You are now shown a page with a lot of information on your Origin/EA account. Look for the “Email:” box to see what the email address is for your Origin/EA account. Remember that the email address for your Origin/EA account and the email address for your PSN account can be different. Further down the page, you should see the same PSN online ID (the one you used to login with) listed as a persona linked to this Origin/EA account.
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You SHOULD see that all of your PSN online IDs are linked to one Origin/EA account. If not, you can use this “Connect with PSN” feature to systematically check all of your PSN online IDs.
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Connecting this way will work EVEN IF the email address for your PSN online ID is different than the email address for your Origin/EA account. Remember that your PSN account and your Origin/EA account are two entirely different things (and, thus, CAN have different email addresses).
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The steps given just above require you to know your PSN password. If you have forgotten it, you may use the steps below to reset your PSN password.
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How To Reset Your PSN Password (Auto Sign-In Is NOT Enabled)
If you have NOT enabled “Auto Sign-In” on your PS3, you may follow these instructions to reset your PSN password.
1. On the XrossMediaBar (XMB), go to the “PlayStationŽNetwork” column.
2. Select “Sign In”. This is only present if you have NOT signed into the PSN. If you see “Account Management” instead, then it means you are already signed in. You may have “Auto Sign-In” enabled. Use the instructions below that are entitled, “How To Reset Your PSN Password (Auto Sign-In Is Enabled)”.
3. Select “Forgot your password?”.
4. At this point, you are prompted to enter your email address (you should leave this alone) and your birth date (go ahead and enter this). Select “Continue”.
5. Select “Confirm”.
6. Select “OK”.
7. Check your email. Follow the instructions sent in the email (you must, of course, have access to the email address for this PSN account).
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How To Reset Your PSN Password (Auto Sign-In Is Enabled)
If you have enabled “Auto Sign-In” on your PS3, you may follow these instructions to reset your PSN password. Even if you have forgotten your PSN password and want to continue to use the “Auto Sign-In” feature, it is safe to use these instructions.
1. On the XrossMediaBar (XMB), go to the “PlayStationŽNetwork” column.
2. Select “Account Management”. This only appears after you have signed into the PSN. If you see “Sign-In” instead, then it means you are NOT already signed in. Use the instructions above that are entitled, “How To Reset Your PSN Password (Auto Sign-In Is NOT Enabled)”.
3. Press the triangle button on your controller.
4. Select “Sign Out”.
5. At this point, “Account Management” will change to “Sign In”.
6. Select “Sign In”.
7. Select “Forgot your password?”.
8. At this point, you are prompted to enter your email address (you should leave this alone) and your birth date (go ahead and enter this). Select “Continue”.
9. Select “Confirm”.
10. Select “OK”.
11. Check your email. Follow the instructions sent in the email (you must, of course, have access to the email address for this PSN account).
If you choose, you can ignore this password reset email. Simply turn your PS3 off. When you turn it back on, your account will once again automatically sign you in.
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Calling Origin/EA
If you have exhausted all the options that allow you to personally lookup these email addresses, then call Origin/EA. If you need information on contacting Origin/EA, then look for the post entitled “How To Contact Origin / EA (version 3)”. This post was made on Friday, February 17, 2012, in the following thread.
How To Contact Origin / EA (version 3) - Gamers Verse Forums

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I would explain to Origin/EA that you no longer know the email address for your Origin/EA account. Ask them to lookup your Origin/EA account that has your console persona linked to it. Essentially, give them your PSN online ID or your Xbox gamertag, and ask them to find the Origin/EA account for that. You may have to provide your birth date and/or other identifying information for them to do this. After they find your Origin/EA account, they can tell you the email address on it. In fact, they should be able to change the email address for you (if that’s what you want).
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If you no longer have access to the email address that is on your Origin/EA account (and you also don’t know the password for your Origin/EA account), then calling Origin/EA is probably your only option. Be prepared to provide your birth date. They will most likely ask you for identifying information to confirm that the Origin/EA account is really yours.
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Confirming The Email Address
After you have found out the email address for your Origin/EA account, I would recommend that you confirm it. Specifically, use it to login into the https://www.ea.com/profile/ website. If you no longer know the password to your Origin/EA account, you can also use this website to reset your password before logging in. Once you login, you can see a page with lots of information on your Origin/EA account. This includes the email address for your Origin/EA account. This includes all of the personas linked to your Origin/EA account.
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If you do need to reset your password for your Origin/EA account, below are two articles that may be of interest. Both of them contain an option for resetting the password on your Origin/EA account.
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http://help.ea.com/article/how-to-ma...count-security
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http://help.ea.com/article/ive-lost-...n-i-recover-it
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EA.038B.doc
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Last edited by meticulousdragon; 02-20-2012 at 07:50 AM. Reason: minor formatting changes
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